Tri-Service General Hospital Advanced Medical Care Clinic: Leading Innovation and the Future of Diabetes Management
Update Date：2026/02/06，
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Endocrinology and Metabolism Department, Educator Chen Sih-Yu
Diabetes, especially Type 2 diabetes, has become an increasingly serious health issue in Taiwan. According to the latest statistics, there are over 2 million diabetes patients in Taiwan, with the majority suffering from Type 2 diabetes. Despite the rising incidence of diabetes, blood sugar control remains a significant challenge for patients. Studies show that the glycated hemoglobin (HbA1c) target achievement rate is only 44%, and the percentage of patients with uncontrolled blood sugar, high blood pressure, and high cholesterol (the "three highs") who achieve target levels is even lower, at just 12%. These figures highlight the considerable room for improvement in diabetes management in Taiwan, particularly in blood sugar control.
Tri-Service General Hospital's Goal and Position: Pioneering Advanced Diabetes Care Models
The Diabetes Education and Care Department at Tri-Service General Hospital is dedicated to breaking through traditional treatment models and leveraging advanced technology to enhance patient health management efficiency. Our goal is not only to provide accurate medical care but also to create a convenient patient care model through personalized and comprehensive diabetes management services, using digital platforms. The hospital’s high-level medical care clinic focuses on technological innovations in diabetes management, combining the latest medical technologies and digital tools to elevate patient health outcomes.
Technological Care: Continuous Glucose Monitoring System and Xiao-Yu Robot Win the 2025 SNQ National Quality Mark
In diabetes management, precise blood sugar monitoring is crucial. Our hospital is the first in Taiwan to introduce the Continuous Glucose Monitoring (CGM) system, which continuously tracks patients' blood sugar fluctuations and adjusts treatment plans based on real-time data. This system significantly improves blood sugar control for patients requiring long-term insulin treatment and reduces the risk of fluctuations.
Additionally, our hospital has introduced the "Xiao-Yu Robot," which integrates artificial intelligence and cloud technology to provide diabetes patients with real-time health information and educational resources. Patients can access diabetes-related knowledge and manage their condition via the Xiao-Yu Robot at any time. This innovative platform not only enhances patients' health awareness but also boosts their self-care ability, making diabetes management more convenient and efficient. The recognition of the Xiao-Yu Robot with the 2025 SNQ Award reflects its positive contribution to the quality and innovation of diabetes management and has driven the healthcare industry to focus on and promote digital transformation.
Telemedicine Integration: Breaking Traditional Medical Boundaries
With the challenges posed by the COVID-19 pandemic, telemedicine has become a crucial demand. Tri-Service General Hospital’s innovative telemedicine integration platform combines the Xiao-Yu Robot with the Continuous Glucose Monitoring System, enabling cross-regional and cross-device diabetes management. Patients can monitor their blood sugar data through smartphones and synchronize it to the Carelink cloud system, receiving personalized health advice from dedicated nurses.
This integrated platform improves healthcare service efficiency, allowing patients to receive high-quality medical care at home. Whether it is daily blood glucose monitoring, medication management, or adjustments in diet and exercise, everything can be done easily, promoting personalized and precise diabetes management. This not only benefits patients but also further improves the care process.
Future Outlook: The Integration of Technology and Humanistic Care
The high-level medical care clinic at Tri-Service General Hospital not only emphasizes the application of technology but also focuses on holistic patient care. We are committed to using digital and intelligent technologies to reduce medical resource waste, improve care efficiency, and prioritize patients' mental health and quality of life. We believe that with the development of digital care platforms and technological tools, diabetes management will no longer rely solely on healthcare institutions but will become a process in which patients actively participate.
The Xiao-Yu Robot, a cloud-based technology care platform that is the first of its kind in Taiwan, will be expanded to more medical institutions in the future, providing diabetes patients with more efficient and convenient care services. As technology continues to advance, we are confident that diabetes management will become more efficient and convenient, creating a better health future for patients.
